Explain what a retention chart leaves out

Define denominators and communicate uncertainty

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Assignment preview

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The brief

Prepare a one-page product note about fictional learning cohorts. Calculate day-seven retention and explain why a chart of returning users alone could mislead the reader.

Your source packet

Fictional source notes for this exercise. No outside client data.

CSV input:
cohort,new_learners,day7_returners
May,40,16
June,80,24
July,50,20

Day-seven returner means a new learner who opened at least one assignment on the seventh day after joining. This is an activity measure; it does not measure assignment quality or learning improvement. Cohorts had different acquisition channels, but channel-level data is unavailable.

What to deliver

  1. A labelled retention-rate chart and the underlying calculation table
  2. A 250–350 word interpretation
  3. Two additional measurements needed before changing the product

Check your understanding

  1. What is the denominator for June’s rate?
  2. Does opening an assignment establish that learning happened?

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